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0:57
YouTube
Financian
Why Airlines Should Never Close Customer Support
Rory Sutherland explains why one bad customer experience can damage trust in an entire industry. Yan just released his new book: “This Is Not An Ad” — 49 real brand stories, all broken down into clear, practical lessons. 👉 Grab your copy here: https://shortstomillions.com/ #short #shorts
44.9K views
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